For Students

Register / Sign up for an account

Before you can do anything you will need to sign up for an account with our booking service. If you are not sure how to do this, you can follow our step-by-step tutorial for signing up for a new account.

Policies

Each of our coaches has a different set of policies regarding cancelling classes, how soon before a class can you schedule or change a booking and other assorted things. However, NEC does maintain certain minimums that you should be aware of.

Booking a class

2016 Calendar - 1000w X 940hBooking = Scheduling/Creating

Please remember that you must have credits in your account in order to book a class. If your account has a zero balance (no credits) then the system will not allow you to book a class.

Classes must be booked a minimum of 30 minutes before the class is scheduled to begin. However, please remember that some coaches may require more advance notice.

Cancelling a class

As stated above every coach will have different rules or policies. However, NEC has established a 30 minute minimum time on class cancellations. Please not that some teachers may require more advance notice.

Class Mediums

NEC’s coaches are more than happy to accommodate you in regards to what means of communication are used during your classes. Afterall, one of our core principles is flexibility. With that being said NEC coaches generally prefer to use one of the following:

  • Google Hangouts – There is no download required, although a Google Gmail account is required.
  • Skype – We recommend a Microsoft (outlook.com) account, but it is not required.
  • Zoom – Required for students located in China.