Register / Sign up for an account
Before you can do anything you will need to sign up for an account with our booking service. If you are not sure how to do this, you can follow our step-by-step tutorial for signing up for a new account.
Each of our coaches has a different set of policies regarding cancelling classes, how soon before a class can you schedule or change a booking and other assorted things. However, NEC does maintain certain minimums that you should be aware of.
Booking a class
Booking = Scheduling/Creating
Please remember that you must have credits in your account in order to book a class. If your account has a zero balance (no credits) then the system will not allow you to book a class.
Classes must be booked a minimum of 30 minutes before the class is scheduled to begin. However, please remember that some coaches may require more advance notice.
Cancelling a class
As stated above every coach will have different rules or policies. However, NEC has established a 30 minute minimum time on class cancellations. Please not that some teachers may require more advance notice.
NEC’s coaches are more than happy to accommodate you in regards to what means of communication are used during your classes. Afterall, one of our core principles is flexibility. With that being said NEC coaches generally prefer to use one of the following: